An update just for blowing off some steam. Talk about having to be persistent around our countries and this wonderful area known today as the European Union which I loved to hate with a passion.
Our countries differ in so many ways. Wether it pertains to culture, laws, camping and camping acessories.
Found this out once again.
The Oden Stainless is made by Primus. It is marketed all over Europe but little do they inform anyone of the different hookups, size of hozes, connectors, gas bottles, cartridges and so on.
I ordered this via Sweden however had to purchase it from a local company that sells camping gear and equipment. And who stocks supposedly represents Primus Products.
I told them that these connectors do not fit our standard connectors or gas bottles in this case Propane. What will they do for us in order to make it work here.
The reply I got was: Bring it back and we,ll refund your money..
I asked: is this all you are willing to do? The reply again was. We dont sell this model in Finland.
And I replied back again and stated.
And then? What? According to Primus Sweden they are to make this compatible and the customer should be assisted. And if sold customer direct it is the importer whose roll is to Make it work. And not to the customers cost.
Ok. I was in contact with Primus and they assisted and stated that I should get a reducer directly from the stove to the hose.
Swedish hose and connector is 6.3mm and left hand thread coupling.
Finnish hose is 10mm with 10mm coupling. And direct pressure 30 Bar gas valve hookup.
I took the entire stove over to one of the best and well known Dealers here that are pros in European Gas and Camping cookers.
No longer than 10 minutes the Stove had our Coupling and hose hooked up and the Stove Works.
Biggest rant is that I still havent heard from the Importer or Dealer here as to how they will assist, refund the cost of my own work, time and persitance on getting this stove to work properly and according to our standards and appliance hookups.
Well, to make this short. The Primus Oden Stainless Stove Works, and its quality in my opinion and it looks good.
Also I know more about these hookups here than Primus itself or the Importer of Primus and that includes the Dealer itself.
I can laugh and say. Never give up and let high society toss you around when they dont know horse poo about the products they sell or manufacture.
I sent an email to Primus and asked them if they need a New Rep for the Dual Burner Stoves from Primus. The reply was - If you so wish we would be proud to have you do so.
We are now Reps and Dealers for the Dual Burner Stainless Stoves previous or new models here.
Also as an important piece of info besides, phone calls, emails and blowin off Hot Steam.
The cost of the coupling was not more than 5 Euro in order to make it work. And 10 minutes of time at the right place.
I hate sales people who are high n mighty and dont know sheeeeet about the products they sell. And this world is full of them.
Photos to follow.