Rockler Store
Posted: Wed Feb 23, 2005 6:33 pmMy boss owed me some comp time. So, I left work early today and drove to the Rockler store in Cambridge, Mass. Normally, I avoid going anywhere inside Boston's Rte. 128 beltway. But, I saw some hinges on the Rockler web site that I liked. I wanted to get closer look at them before making my decision.
I bought my hinges. I also picked up a set of drawer slides and a nice set right-angle jigs with clamps (an impluse purchase for sure).
The folks in that store are amazingly knowelegeable and helpful. After I picked out my hinges, I asked one of the clerks where the baskets were. Instead of the sending me across the store to fetch it myself, the guy got one himself and brought it to me! When I had a question about the drawer slides, someone was right threre to help me. I should also point out that it was just after Noon and the store was busy with people shopping on thier lunch breaks.
It's a pain in the butt getting there. And, I had to park at a meter on the street. But, once inside the store, the service was so much better than what I've come to expect at Blowe's and Home Despot!
I bought my hinges. I also picked up a set of drawer slides and a nice set right-angle jigs with clamps (an impluse purchase for sure).
The folks in that store are amazingly knowelegeable and helpful. After I picked out my hinges, I asked one of the clerks where the baskets were. Instead of the sending me across the store to fetch it myself, the guy got one himself and brought it to me! When I had a question about the drawer slides, someone was right threre to help me. I should also point out that it was just after Noon and the store was busy with people shopping on thier lunch breaks.
It's a pain in the butt getting there. And, I had to park at a meter on the street. But, once inside the store, the service was so much better than what I've come to expect at Blowe's and Home Despot!
