The text below is from the link below. I think it explains the issue.
http://www.thermoworks.com/blog/2012/03 ... ermometry/Myths about infared thermometers
Not all surfaces are created equal. Depending on what you’re pointing your infrared gun at you’re likely to get variations in emitted infrared energy. This variation is called emissivity. Emissivity is a measure of a materials ability to emit infrared energy. It is measured on a scale from just about 0.00 to just below 1.00.
Generally, the closer a material’s emissivity rating is to 1.00, the more that material tends to absorb reflected or ambient infrared energy and emit only its own infrared radiation. Most organic materials, including the byproducts of plants and animals, have an emissivity rating of 0.95. These are ideal surfaces for accurate temperature readings.
Emissivity 3 Three common misconceptions about infrared thermometersSubstances with very low emissivity ratings, like highly-polished metals, tend to be very reflective of ambient infrared energy and less effective at emitting their own electromagnetic waves. If you were to point an infrared thermometer with fixed emissivity at the side of a stainless steel pot filled with boiling water, for example, you might get a reading closer to 100°F (38°C) than 212°F (100°C). That’s because the shiny metal is better at reflecting the ambient radiation of the room than it is at emitting its own infrared radiation.
What is fixed emissivity?
Fixed emissivity is a setting in some infrared thermometers (usually of 0.95 or 0.97) that attempts to simplify their operation while leaving them suitable for most material surfaces, including almost all foods. Other infrared thermometers come with adjustable emissivity settings, so you can more accurately prepare your thermometer for the type of surface being measured, particularly when measuring non-organic surfaces