The Money Pit

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The Money Pit

Postby Tabitha » Tue Feb 25, 2014 10:46 am

Okay I've been holding this in long enough. Back in August we commissioned a builder to create our teardrop dream. My husband and I work 10 hour days so this made more sense because we just didn't have time.

We went to the builder and saw 3 trailers in different stages of build. He did great work (then) and we were confident our trailer would be something we could pass down to the kids. He assured me that if I found vintage reproduction lights he would install them instead of the modern ones he includes. I went to work and within a week I had all the parts to include on our trailer. We didn't like the wood wallpaper he used for the ceiling and I found a vinyl flooring took him a sample, gave him the store # and told him where it was to take a look. He thought it was great and said there wouldn't be a problem putting it in instead of the wallpaper. Now all these parts I was purchasing myself (he was coming out ahead because he saved on using his parts), again I had them all within a week. My husband and I stored them in a tongue box I was going to put on the tongue shelf we paid to have installed. We took them all down within that week and left the box to store them safely in. We took him our vintage coleman stove so he could build the shelf for it in the galley. We paid $250 for a sink with a drain, in the mean time (that first week) I found a Chinese wash basin that I purchased instead. We were never refunded or even given partial credit for supplying the sink.

There were two (2) trailer builds in front of ours and they were almost done and we were told it would take two months to complete. We were told our build would start the first week of September at the latest. We were so excited I started picking out my fabrics and treasures to make it our own when we got it home and stored them in a plastic tub in our room. I would check in from time to time to see how things were going and was told everything was on track. We didn't want to rush him, we had put all our Christmas, birthday, and anniversary money into this trailer so we could have it for our 21st anniversary in December. We hoped it would be done in October so we could do a quick test run close to home for my birthday and before our grandchild arrived.

October and November came and went and I began to panic that our trailer wouldn't be done. I had already made reservations because we were told it would be done. I text John and he again promised it would be done in time. We watched his shop on Facebook and had seen other trailers being delivered including 4 to a dealer! Our anniversary came and went without the trailer. I cried, we had put so much into it already and I couldn't see walking away at this time, he had half our money and I had purchased all the items to use. Oh did I mention that I even purchased 3M marine glue (quick set 5200) to use to ensure the trailer didn't leak.

December passed and halfway into January he finally started our build. By this time I was calling and texting daily because if I didn't he wouldn't work on the trailer. We would make the 200 round trip to him every weekend so I could take pictures and so we could hear his excuses ( I'm teaching my brother how to build these, the mattress guy left for Mexico in December and isn't back, I can't get the fender paint to match ( I sent him the code and the website to get the paint from which he didn't use), I can't get the flooring to set as the ceiling, I've lost your license plate...... just a few of them.) My husband and I were tired and now just wanted the trailer now matter what. When we went down the D shaped doors we ordered with slider windows we paid extra for were large rectangles with crank out windows. He said he couldn't get the sliders at the price we paid back in August. >:( My husband said let's just take it so we could get the trailer. Our under the bed storage flooring was thin vinyl siding with a sheet of aluminum put over it in the end. Our galley drawers were made out of 3/4 plywood with routed pine faces. There were 3/4 inch gaps between each drawer. Our cabinet door was warped and held in by one screw on each hinge. Our ceiling was falling down, the shelves inside (well all the shelves throughout the trailer) were made out of 5mm plywood including the bottom. The first time we set a small lantern on them they fell through. Our wiring he used (he actually told this to us) old extension cords he stripped and used for the wiring. No fuse box, our radio (again we purchased and supplied to him) doesn't work.

We got the trailer in mid February minus our sliding windows and tongue shelf (though he kept the money we paid him for these upgrades.) We the first day we had the trailer home it rained and the galley leaked and so did the cabin. I have been taking photos and keeping all my correspondence with him. He told us to bring it back and he'd fix it because customer service was their #1 concern and we have a year warrenty. We took it down and he did fix it with our glue, he told my husband that he forgot to seal it because he was rushed. When we got it back he had scratched the sides deep. :( I told my husband I didn't want to ever take it back to him. We took it out for our first trip over President's weekend and found our stabilizer jacks (another upgrade we paid for) didn't even reach 1/2 way to the ground. We used every block we had to stabilize the trailer. We had a good trip (this is when our shelves broke) and we headed home. We stopped to get gas and noticed one of the jacks had backed itself down and half was torn off. UGH!!! I texted him all that had gone wrong and of course he told me the jack was not his fault because he didn't make it. He said he hadn't seen any of these complaints I was alleging and to bring it down. Oh hell no!!!! He couldn't build it right the first time, scratched it up when we did take it down, and used the cheapest parts he could to build it.

We have been rebuilding it since. I finally finished the galley cabinets and drawers and next up is the cabin. He didn't insulate anything and used the 5mm plywood for everything including the ceiling which is bowing because it cannot support the vinyl tiles (oh yeah since he didn't use glue correctly he put staples in the vinyl tiles which tore them apart.

We are in teardrop hell right now but I work on it a little at a time on the weekends. I want to give a big shout out to Lil'Bear and the other teardrop supply shops that have been a huge help on correcting all the problems. I'm a bit nervous on the wiring but I found a great simatic here to use as a guide. I have turned this into a video I'm going to be posting in parts as we rebuild the trailer.

Oh yea he used black spray paint and said it was water sealer, we'll be sealing our undercarriage too. So we are building the trailer after all. LOL Any tips, tricks, advice is always welcome.
Someday, we will learn to take living in stride. Sometime, we will learn to pay less attention to the imagined and stop fussing about things we had nothing to do with in the past - and cannot change significantly in the future. Very soon, we will sit together in the sun a whole day and just be happy that we can sit together in the sun all day and just be happy.
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Re: The Money Pit

Postby M C Toyer » Tue Feb 25, 2014 11:17 am

So sorry for your many troubles. Since you seem to have the timeline and investment well documented perhaps a lawsuit might be in order against this builder.

Just my two cents.
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Re: The Money Pit

Postby Tabitha » Tue Feb 25, 2014 12:01 pm

Thank you. We have been talking about that, I know small claims court can be a headache so we've been weighing it out. We asked for a refund for the items he didn't install but to date we haven't received anything. I'm going to draft and send a certified letter of demand and after that we may have to go with an attorney.

I can say please stay far away from Crybaby Teardrop Trailers.
Someday, we will learn to take living in stride. Sometime, we will learn to pay less attention to the imagined and stop fussing about things we had nothing to do with in the past - and cannot change significantly in the future. Very soon, we will sit together in the sun a whole day and just be happy that we can sit together in the sun all day and just be happy.
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Re: The Money Pit

Postby halfdome, Danny » Tue Feb 25, 2014 1:28 pm

I feel your pain. :frightened: Sorry this has happened to you.
If this builder is producing quantities of teardrops for a dealer then he should be licensed, bonded & insured with the state of California.
Do you have a written contract with him?
Maybe a call to California's LNI department would be in order.
From what I remember while living in California you have to pass a test in your field of expertise to receive a contractors license.
This person sounds more like a novice than an expert builder.
From what you posted here this builder should not be in business.
You didn't say how much you have invested but, just maybe, it would be better to buy a teardrop completed and built to your satisfaction.
Since he has stated a 1 year warranty see if he will refund you money and upgrades.
:D Danny
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Re: The Money Pit

Postby Tabitha » Tue Feb 25, 2014 1:53 pm

Yes we did have a contract with him which listed everything for our build and the upgrades we purchased. LNI??? Sorry what is that? The build cost us from him $6925.00 plus tax at the end of the build. We have another $3,000 invested in it with materials we've replaced and the other items we purchased in the beginning.

I've now made it my mission to make this trailer what we wanted. I just finished the galley cabinet and drawers this weekend. I have some Malibu tile to install and the galley is where I want it (aside from putting in the new wiring and fuse box.)
How do you share photos here? I will share photos of the trailer.
Someday, we will learn to take living in stride. Sometime, we will learn to pay less attention to the imagined and stop fussing about things we had nothing to do with in the past - and cannot change significantly in the future. Very soon, we will sit together in the sun a whole day and just be happy that we can sit together in the sun all day and just be happy.
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Re: The Money Pit

Postby halfdome, Danny » Tue Feb 25, 2014 2:24 pm

Sorry, LNI may not apply in California. Here in Washington LNI is Labor & Industries.
Since you've taken over the build I see no point in making his and your life miserable with a lawsuit since you now have a hand in the build.
See if the two of you can come to an agreement on the final price and chalk it up to experience.
To be fair to the builder change orders can be difficult and costly in time.
I've been asked to do custom builds and want no part in it.

To share photos you either upload them to your album or link them to another website.
All the tag lines are available in your draft, just highlight the text and click on Img, if that works on your PC.
I've been unable to use them for a few months now and don't know why. :?
:D Danny
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Re: The Money Pit

Postby Tabitha » Tue Feb 25, 2014 3:16 pm

Thank you. I did find out how to upload them and titled my folder the money pit. Some of my photos are too large so I'll have to resize them to share. I googled and saw it was a WA thing. :)

It was a learning experience. He lost 4 guaranteed sales because of ours, friends and family that were waiting to see ours before they committed. My favorite line he kept giving us is that he was rushed. LOL I wanted to punch him in the throat every time he dropped that. His 2 month build took 7 months and he was able to make 7 (we counted on Facebook) others that came after our order including the ones to the dealer.

We have laughed about parts now because if we don't I think I'd be crying. If it's crap then it's a John build. I'm putting it all together in videos for youtube. I just don't want anyone else to go through this. We lucked out because I can do most of the work myself (thanks Dad for letting me be your shadow in your shop all those years), all but the welding. Others may not be handy and would be stuck.

This weekend I am renting a storage unit that I can use as my shop for the next set of fixes..... the cabin. I did the galley first so I could have a little space that was nice, that and a girl needs her kitchen after all. :lol: :wine: It is now my happy place and I look at it every time I get down on what I need to fix.
Someday, we will learn to take living in stride. Sometime, we will learn to pay less attention to the imagined and stop fussing about things we had nothing to do with in the past - and cannot change significantly in the future. Very soon, we will sit together in the sun a whole day and just be happy that we can sit together in the sun all day and just be happy.
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Re: The Money Pit

Postby Kharn » Tue Feb 25, 2014 4:04 pm

A better choice would have been to refuse delivery as the work was not to your specification. You should consult with legal counsel about any possible recourse, but I suspect they'll tell you that tearing into the trailer in your attempt to rework it will cause problems with any case you might have.
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Re: The Money Pit

Postby Redneck Teepee » Tue Feb 25, 2014 4:44 pm

I went through your album and all I can say is "WOW" I dont know if this guy is capable of fixing your Tear properly just by looking at his repairs that he has already done. I would demand a refund, or at least a partial, and if refused I'd see him in court with plenty of documentation on what is standard practice vs what you got. :x
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Re: The Money Pit

Postby Tabitha » Tue Feb 25, 2014 4:56 pm

I think a lot he did out of spite honestly. I think he didn't like that I would call him out on things, afterall I am just a pink M&M (a girl) what do I know about anything. It's taking it down to the bare box and building up from there. :( I thought a hundred times about cancelling it but I couldn't, maybe it was just the Missouri mule in me or maybe (just like a girl) I thought it's not that bad I can fix it and it will be beautiful.

I do have it very well documented even have all the text and emails. I learned a long time ago (work) the one with the most paper wins so I document everything. We joke, there is a teardrop (about a '58) at a used car lot... tiny little thing and the fenders and shell are chewed up a bit, every time we pass it I pop off.... "Hey hun it's still for sale, I bet I could have that one up and running before the one John built." lol :R

Oh the photos are horrible I know. Did you see the galley now though, baby steps and it will get there. I'll keep you posted on the letter of demand.
Someday, we will learn to take living in stride. Sometime, we will learn to pay less attention to the imagined and stop fussing about things we had nothing to do with in the past - and cannot change significantly in the future. Very soon, we will sit together in the sun a whole day and just be happy that we can sit together in the sun all day and just be happy.
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Re: The Money Pit

Postby wagondude » Tue Feb 25, 2014 8:25 pm

All I can say is :shock: . I like what you did with the cabinets. It's a shame when someone gets ripped off. Just know that you are not alone. Your story reminds me of what Shadow Catcher went through with the Compass Rose. His at least had decent build quality, though. I had a similar experience with a car in my younger days. Sometimes it's just best to bite the bullet and do it your self. I mean, I can screw something up as well as anyone for a lot less money. Certainly cheaper than going back and fixing the mistakes I paid someone else to make. It looks like you have a good idea of how to get it right.
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Re: The Money Pit

Postby M C Toyer » Wed Feb 26, 2014 12:59 am

Oh My, now that I've seen the photos the fit and finish and attention to detail is terrible and amateurish, but you know that already.

How is the frame and running gear? Was the teardrop built on a professionally built trailer or did he make that also?

Does California have a safety inspection for trailers of this size and is your trailer licensed yet?

I worry that if he took shortcuts there it might not be road worthy or safe to tow.
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Re: The Money Pit

Postby Tabitha » Wed Feb 26, 2014 10:19 am

We bought the trailer from Harbor Freight and he put it together. We've pulled and camped in it once, lol this is when we found it wasn't insulated..... it's mighty cold at the Grand Canyon in the winter. I think I stuffed ever extra blanket and coat up against the door to keep the cold out. Did I tell you what our wiring is? He told my husband on one of our trips that he was out of wire so he was using old extension cords, just stripping them out. If this man used his half ass it would have been an improvement. Please excuse my language.

We had thought many times on pulling the plug but we had paid him half up front and we knew we'd never see that money again if we did and then we'd be out the money and the trailer. Between the rock and a wall my husband said he had faith that I could turn it around when we got it so here we are. The kick in the teeth is that when I gave an honest review of his business on Yelp he came back and said I was hostile claimed I changed things midbuild (there was no changes he had everything I had purchased to replace the lights and materials that were included within the first week) and that I was the type that was not going to be happy or satisfied. :x He keeps saying that customer service is their main goal and to bring it back for repairs. ROFLAO!!! HA!! Repairs.... how about a rebuild? I'm just going to take it back down to bare bones and do it up right. For those that are interested in who the builder was he calls his shop "Crybaby Teardrop Trailers" in Huntington Beach. From all the babysitting of him I had to do to get him to build the dang thing I now know why. They have a Facebook page.
Someday, we will learn to take living in stride. Sometime, we will learn to pay less attention to the imagined and stop fussing about things we had nothing to do with in the past - and cannot change significantly in the future. Very soon, we will sit together in the sun a whole day and just be happy that we can sit together in the sun all day and just be happy.
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Re: The Money Pit

Postby Ron Dickey » Fri Feb 28, 2014 2:50 am

I am not the type to sue, But Keep you ears open for others who own a trailer made by them.

There are many very good manufactures that off quality product. camp inn, li'l Bear,So-Cal teardrops to name a few. then there are those that sell a basic trailer leaving up to you to finish it the way you want. However unlike most of the big trailer companies, most of the teardrop trailer companies talk to each other and do not see each other as competition. But teardrop are very simple to make as compared to the big ones. And that is when it gets hard because anyone who understands the basics of woodworking can build a teardrop trailer and not until you take it camping do you know how good or bad the work is.

That being said, I too am sorry you got taken. I am glad however that you are spending the time to make it more the trailer you want and putting your signature on it's outcome.

Maybe we will see you at one of the many gatherings here in California. Best of luck on your build.

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Re: The Money Pit

Postby bc toys » Fri Feb 28, 2014 6:59 am

:shock: :shock: wow this guy didn't have a clue what he was doing hope you can get it fixed. He need to be reported to the BBB (Better Business Burrow) for doing work he isn't qualified to do. Well good luck on getting it repaired.
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