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Harbor Freight's Out of the Picture

PostPosted: Mon Sep 26, 2011 6:15 pm
by Tiredoldwhiteman
I sent an email to Harbor Freight requesting a trailer be drop shipped to my local store (45 miles north). This is the reply I received:

"Our apologies, however we do not ship items to our Retail stores as the
online orders gets shipped to the customer's address only."

My reply was that this was too bad for them and that I can buy a similar trailer locally for LESS once the exorbitant shipping is applied. I further informed them I can purchase items from other stores just as easily as I can buy from them...So they lost a customer...No big deal for them, I'm certain.

Too bad for Harbor Freight and good for Tractor Supply (although they're not altogether THAT great with customer service, but a buck is a buck)...

Just thought you'd like to know...

PostPosted: Mon Sep 26, 2011 6:42 pm
by canned o minimum
"I" am jus curious.... couldn't ya jus BUY the trailer AT the store ?

This has ME in a quandry ?

PostPosted: Mon Sep 26, 2011 6:47 pm
by CliffinGA
Here's where I will buy my next purchased trailer from and this is the one:
http://www.northerntool.com/shop/tools/product_200356494_200356494

Northern Tool and Free Shipping!

Cliff :thumbsup:

PostPosted: Mon Sep 26, 2011 7:18 pm
by eaglesdare
that is the trailer i have, but without free shipping. it works fine with my foamie.

PostPosted: Mon Sep 26, 2011 8:24 pm
by GPW
TOWM , that was the same problem I had ... They advertise the trailers on sale , but don’t stock them at the stores , not even one .... and the shipping for me was about 120 USD .... I e-mailed HF about this and a nice rep called and said he have a trailer for me in a couple weeks , but I’ve never heard back from him since .... grrrrr!!! :x

Re: Harbor Freight's Out of the Picture

PostPosted: Mon Sep 26, 2011 10:54 pm
by Tiredoldwhiteman
And I should have added, "Sorry for venting." :x

PostPosted: Mon Sep 26, 2011 10:56 pm
by Tiredoldwhiteman
canned o minimum wrote:"I" am jus curious.... couldn't ya jus BUY the trailer AT the store ?[SNIP]


"Not available and we don't know when one will come in," sayth the store's rep via telephone...Else I would have...

PostPosted: Mon Sep 26, 2011 11:10 pm
by Tiredoldwhiteman
CliffinGA wrote:Here's where I will buy my next purchased trailer from and this is the one:
http://www.northerntool.com/shop/tools/product_200356494_200356494

Northern Tool and Free Shipping!

Cliff :thumbsup:


Thanks, Cliff, for the lead...A bit pricy for my frugal budget (sigh), but they've got to get the shipping paid for somehow. ;)

Off to Craig's list to sit in the vulture's tree...

PostPosted: Tue Sep 27, 2011 6:10 am
by GPW
If you’re unhappy with HF , be sure to send their customer service a stern e-mail ... Their rep said their policies were less than perfect , and advertising something not stocked in stores was one ... It’s the only way they’ll learn of our dissatisfaction ...

PostPosted: Tue Sep 27, 2011 8:44 am
by Oldragbaggers
GPW wrote:TOWM , that was the same problem I had ... They advertise the trailers on sale , but don’t stock them at the stores , not even one .... and the shipping for me was about 120 USD .... I e-mailed HF about this and a nice rep called and said he have a trailer for me in a couple weeks , but I’ve never heard back from him since .... grrrrr!!! :x


Same here. Not a single trailer in stock, only the floor display model which was not for sale. I got the same answer, no shipping to the store. Shipping to my house was well over $100. I lost interest in them after that and got my frame off Craigslist.

PostPosted: Tue Sep 27, 2011 8:52 am
by Verna
In the Indianapolis, IN Craig's List, there is a small company in Flatrock, IN who will make any trailer to your specification. Evidently their prices are so good that a competitor was flagging their posts to get them removed.

http://indianapolis.craigslist.org/rvs/2618184067.html

Maybe there is a similar place closer to you.

(Disclaimer: I have no financial interests in this company, etc. Just thought it was strange that their posts all summer were allegedly flagged by a competitor.)

Verna

PostPosted: Tue Sep 27, 2011 9:24 am
by GPW
Having studied the trailer (small one ) at HF , I think someone with good tools could easily make their own ... Steel ,good bolts , springs, couplers, etc. are all readily available at our local Hdwe. store ... the only pricy thing is the axle /hubs etc. ... But it’s possible to get Better quality components than the Chinese ones ... Probably won’t save any money , and you have to do the Fab ...
And there’s always a used boat trailer , which likely would require some cutting down ... Everybody around here has a boat , even me , so trailers are common and cheap ...

Sad that HF can’t get their act together , as it’s been said that some stores actually carry them :o They are perfect for these little 4X8s we make ... :roll:

Actually , we’re only quibbling over a few bucks , but it’s the “principleâ€

PostPosted: Tue Sep 27, 2011 9:36 am
by canned o minimum
I hafta be missin SUMTHIN here...HF has a trailer advertised, but is NOT in stock...Ya can't tell em ya want one and have em GET one in stock ?

Re: Harbor Freight's Out of the Picture

PostPosted: Tue Sep 27, 2011 9:47 am
by starleen2
Tiredoldwhiteman wrote:
Too bad for Harbor Freight and good for Tractor Supply

I have used the TSC 4x8 NF almost exclusively for all five of my builds and well pleased with them. They are welded together plus you get a certificate of origin that makes it easy to register them. :thumbsup:

PostPosted: Tue Sep 27, 2011 11:14 am
by GPW
Thanks !!! I happen to have a Tractor Supply store not 50 miles away ... Will give them a call first ... ;)