Harbor Freight's Out of the Picture
Posted: Mon Sep 26, 2011 6:15 pm
I sent an email to Harbor Freight requesting a trailer be drop shipped to my local store (45 miles north). This is the reply I received:
"Our apologies, however we do not ship items to our Retail stores as the
online orders gets shipped to the customer's address only."
My reply was that this was too bad for them and that I can buy a similar trailer locally for LESS once the exorbitant shipping is applied. I further informed them I can purchase items from other stores just as easily as I can buy from them...So they lost a customer...No big deal for them, I'm certain.
Too bad for Harbor Freight and good for Tractor Supply (although they're not altogether THAT great with customer service, but a buck is a buck)...
Just thought you'd like to know...
"Our apologies, however we do not ship items to our Retail stores as the
online orders gets shipped to the customer's address only."
My reply was that this was too bad for them and that I can buy a similar trailer locally for LESS once the exorbitant shipping is applied. I further informed them I can purchase items from other stores just as easily as I can buy from them...So they lost a customer...No big deal for them, I'm certain.
Too bad for Harbor Freight and good for Tractor Supply (although they're not altogether THAT great with customer service, but a buck is a buck)...
Just thought you'd like to know...