Camp World, Good Sam, and 1000 trails go hand in hand.
It should be called RV World and to them the bigger the unit the more they will talk to you.
We had fun we went into them last in southern CA and talked to the sales guys they wanted to sell us a big one. I pointed to my little trailer in the parking lot and said that is what I have. They looked and said nothing.
When we first came to the one in Gilroy, Ca they had a lady selling free stay at 1000 trailers we signed up and stayed in a tent near Gage in S. CA it was between the railroad and a dry river bed they put us where we could see the far off mountains. the River bed Wall full of trash, they offered a pond to fish from filled with starving fish where even a bare hook looked tasty and a fronter town with fake front and cowboy actors shooting blanks. It was the worst. We sat though a hour sales pitch so we could get a $50 cash card at Camping World and we said no and took our card and went shopping at camp world.
Camp world also got us a membership to Good Sam I got there mag. and email and kept thinking about getting their towing insurance but never did. They billed me all the time when I stopped the membership after a year they stopped.
At Camp world there they seemed ok but down south is all they want to do is sell you what is on the floor and a new RV. I seemed to be all about money.
I have been in retail for 40 years and understand that if you treat the customer like you want to be treated they will come back. But if you try and tell the customer what they want they usually will not come back or leave in a hurry. A lot of folks get those jobs because they can bring in money but they do not want to do any work for it. Those who do are more valued by the customer and the customer tills the boss who to keep and who to can.
If you have problems and they offer survey they might be more polite next time. If you have a really good person put that in the survey the top Brass read these. At my Job if my name is in the on line survey 3 or more time I get $50 bucks If you go up to the boss I get a pat on the back.
If you want to see them turn around write corp or do the survey.
Camping World Even they say 100% Satisfaction at the web site. customer complaint site. may or may not help depending on who reads it and how much they care.
http://www.campingworld.com/contactUsFo ... Complaints