Toytaco2 wrote:I just bought those "torpedo style" hinges from Austin Hardware a few weeks ago.
You have to call them using their 800 number and NOT the web site. The prices are wrong on the site and the order function was not working properly at all. When I called, I got a friendly "real, live person" and the price was $15.80 each. I had them delivered to my door in 2 days. They also sent me a full catalog .... a lot of fun to browse.
OK, hoping to have the same experience you did, I called Austin's local 800 number today and asked about the hinges. She asked if I had an account, I said "no". She said without an account it would be at the web price ($47). I asked if I opened an account would the price be different. She said if I opened an account as an individual then it would still be at the web price ($47). If I opened a business account (only if I was "in the trade") then the price would vary "depending on the account". Since my business is a veterinary clinic it isn't considered "in the trade". So my only option would be to order off the web or open an individual account which both would entitle me to buy the hinges at the amazingly low web price ($47). Looking above, it's surprising to read such different experiences with the same company. The hinges are nice and I like them but it just isn't worth the hassle.