Y'all are not going to believe this!
Remember my new little toy I just won on Ebay? My sweet little coal/wood burner stove/heater? Well, got it Friday...was soooo excited when I opened the box and pulled it out - until I stood it up and noticed the front left leg was broken off. Yep - broken off!
I looked in the box and it was sitting exactly where it should be, so it was broken off during shipment AND the side of the box had a hole in it where it looks like it was thrown around during shipment.
What I don't understand is what the word
'FRAGILE'means because it was written all over the freaking box!!!!!!!!!!
So, I contact the seller immediatly and he informs me that he insured the package and if I wasn't happy he would take it back. He also faxed me a copy of the insurance receipt. Well, I decided to see what would happen if I filed a claim with the United State Postal Service...so I did - Saturday.
Today...yes, today...I get an email response from the Claims Accounting Department stating that my claim has been reviewed and a check was cut on 10/11/10 and I should be receiving the full amount, including postage and insurance in 7-10 days! Whoa!!
So, I now own a 3 legged sweet little coal/wood burner stove/heater for free - - -
F.R.E.E.
And the best part . . .
I can fix that broken leg.
