Thank You, Coleman!

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Thank You, Coleman!

Postby indycamper » Wed Jun 20, 2012 8:39 pm

Several years ago I managed to lose the carrying case for my Coleman chair :cry: . I tried taking the chair with me on trips, but it never traveled well without being constrained. Then I got the brilliant idea to check out the Coleman website and see if they had carrying cases for sell :D In one word - NO. But they did have a way in which I could ask them questions. I explained my problem and asked how I could buy a new carrying case. They asked only one question - "quad chair or sling chair?" When I replied that it was a quad chair, they answered that a new cover was on its way and there would be no charge!! :shock: :shock: It arrived yesterday and my favorite chair is packed up and ready to travel. I will definitely be a happy camper this weekend. :thumbsup:
Sharon

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Re: Thank You, Coleman!

Postby wagondude » Wed Jun 20, 2012 8:42 pm

Gotta love great customer service. So many cimpanies have forgotten (if they ever knew) just what that is.

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Re: Thank You, Coleman!

Postby pete42 » Thu Jun 21, 2012 5:58 am

Isn't that special??????????
wow now that makes one want to buy coleman great company.
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Thank You, Coleman!

Postby Verna » Thu Jun 21, 2012 6:26 am

Great!! Love a company who loves their customers!!
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