by eaglesdare » Wed Sep 07, 2011 9:54 am
for one of our boys birthdays we ordered pizza from pizza hut. i ordered large ones, i think 4 of them. my daughter went to pick them up.
when i went out there to open the box and serve the slices, i said, wow, what happened to the large? these are mediums. my daughter took pics of them and i served them, because i had a house full of boys.
we called the next day, and were told that the manager checks every pizza that left that day and that my daughter was lying about the size. we had the picture that showed how big the pizza was and we even measured the grease stain. so we knew the pizzas were only meds.
we weren't asking for free pizzas either, we just wanted the difference between what a med cost compared to the large. slip ups/accidents do happen. but i did not want to pay for a large, when i got a med.
that phone call did no good.
so we called corporate. LOL that lady could not apologize enough, and sent us 4 free pizza coupons. we even told her that was not necessary, we just wanted the difference between size refunded. i figured that was the right and fair thing.
the manager at pizza hut did not give us a warm and cozy feeling when we finally did go in and get our free pizzas. but we shop at another p.h now. can't be bothered with our local one because of c.s. still shop there, because corporate worked with us.
customer service is very important.
when i went out there to open the box and serve the slices, i said, wow, what happened to the large? these are mediums. my daughter took pics of them and i served them, because i had a house full of boys.
we called the next day, and were told that the manager checks every pizza that left that day and that my daughter was lying about the size. we had the picture that showed how big the pizza was and we even measured the grease stain. so we knew the pizzas were only meds.
we weren't asking for free pizzas either, we just wanted the difference between what a med cost compared to the large. slip ups/accidents do happen. but i did not want to pay for a large, when i got a med.
that phone call did no good.
so we called corporate. LOL that lady could not apologize enough, and sent us 4 free pizza coupons. we even told her that was not necessary, we just wanted the difference between size refunded. i figured that was the right and fair thing.
the manager at pizza hut did not give us a warm and cozy feeling when we finally did go in and get our free pizzas. but we shop at another p.h now. can't be bothered with our local one because of c.s. still shop there, because corporate worked with us.
customer service is very important.
Louella
May the foam be with you.
May the foam be with you.
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eaglesdare - Donating Member
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I just hate to get a commercial pizza with little pools of Pork Fat in the pepperoni ... Ewwwww!!! Remove most of the Fat , remove the health problems ... I make veggie pizzas too , and to great acclaim ... of the neighbors ... Ps. they bring the Beer !!! 
it looked like more rain was coming so i did put the tarp on.
... All the water , leaves , dirt , food scraps , campfire ash , and fish scales would just all go down the drain ... or in the yard ... Easy cleaning ???